I ordered a hamburger and chips and she said ‘. Today I was told by a very pushy lady that it was TakeAway only to which I said fine. We have been eating at the Blue Bee for ten years through two maybe three owners. Full of tradies & the burgers were superb!! Super fresh salad, fresh cooked patties & all made to order. Good news was we discovered Chickenland in Bairnsdale just 10 minutes further along. So we headed off burgerless & it seemed other customers left empty handed as well. The young lady simply responded "we are too busy but you can choose from this selection.". So around 11:40am my wife went in today forewarned & when she spotted 15+ pre-made burgers in he bain-marie asked if we could order some fresh ones. The owner responded to one review in May 2021 saying ".sorry your hamburger was disappointing! If you had of asked for a Fresh hamburger WE would of cooked one up for you!!!!! Hope you do call in again :) have a nice day". The recent tripAdvisor reviews of Blue Bee highlight a move to pre-cooked burgers which don't really hit. Back then the signature dishes were the fabulous fresh burgers that we just delicious. Pre-COVID, this little eatery was a must visit for us en route to Melbourne. Horrified to have experienced the worst customer service I have ever had. I simple sorry it won’t be long and this situation would have had a different outcome. I give positive reviews not negative but today I will speak out about the service and warn anyone thinking about supporting this rude lady to go to the cafe or bakery up the road.įor the amount of people entering the business and waking out I would have thought the food and drink could have been delivered together and all fresh. I wish I had, I wish I spoke up about the price, cold coffee, bacon and egg rolls taken from the baine Marie. I actually didn’t speak because I was horrified by the service and didn’t want to react to her in public. (I think she should learn to add because my bank account showed it was 18min) and then finally the scrambled eggs came out where she did ask is that what I wanted. I said the scrambled eggs and she interrupted with ‘yes it’s coming gee!’ When she rudely put the 2 egg and bacon roll on the table she said it was 12 min. So I headed to the counter and I asked if it the food would be much longer, where I got a ‘what!’ from the rude lady. Coffee was just warm, I finished it before food came out. $49 for basic scramble egg, bacon on 2 pieces of toast, 1 late’, 2 egg and bacon rolls (1 with cheese).
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